FAQ

We've compiled a list of our frequently asked questions. If you have any further questions, please feel free to e-mail or call us and we will answer your questions promptly.

  • What format should my artwork be in? We recommend vector based artwork created with Adobe Illustrator (.ai or .eps) or CorelDraw (.cdr) Pixel or raster images will also work if the resolution is above 300 dpi, but vector art is preferable.
 
  • Will engraving my Apple product void my warranty? No, engraving is considered cosmetic rather than a modification that would change the behavior or performance of your laptop. Depending on the Apple Genius you deal with, you may have to argue the point; but this argument has already been won and documented at Make Magazine’s website. Contact your local Apple service company for their policy. Visit the official warranty page for more information: http://www.apple.com/legal/warranty/hardware.html.

  • Will laser engraving on products from other companies void my warranty? This will depend on the company, their policies, and the company representative. If you have any doubts, please contact the manufacturer of your product before getting your device engraved.